This policy is currently available in Arabic and English. The English reviewed version is shown below.
1. Who is responsible for your data?
Arak Al Shariah Hotel in Ajyad, Makkah determines why and how personal data submitted through this website is processed. This policy covers arakalshariah.com and availability or enquiry requests that begin on the website.
2. Data we may collect
You may provide your name, email address, phone or WhatsApp number, stay dates, guest count, requested room or service, and the content of your message. Technical data may include IP address, browser and device information, language, approximate region, pages viewed, referral source, interactions with contact buttons, consent choices, and cookie identifiers where your settings allow them.
3. Why we use the data
We use data to answer enquiries, check availability, support pre-booking communication and guest requests, measure the website and advertising, improve the experience, protect the website, prevent misuse, and comply with applicable requirements. Processing may rely on your request before a contract, performance of an agreement, consent, legitimate operational interests, or a legal obligation, depending on the context.
4. Service providers and transfers
Services currently used may include EasyWP by Namecheap, WordPress, Complianz, Google Tag Manager, Google Analytics 4, Google Ads, and Microsoft Clarity. If you choose WhatsApp or telephone, the relevant communications provider also processes that interaction under its own terms. We do not offer personal data for sale. Providers may process some data outside Saudi Arabia subject to their infrastructure, terms, and applicable safeguards.
5. Cookies and consent
Necessary storage supports website functions and remembers your choices. Statistics and marketing storage follows the consent settings presented to you. When storage is denied, configured measurement services may send limited cookieless signals without reading or writing analytics or advertising cookies on your device.
6. Retention, security, and your rights
We keep personal data only for as long as needed for the stated purpose, operational follow-up, or applicable requirements, then delete or anonymise it when appropriate. Subject to applicable conditions and exceptions, you may ask to be informed, access or obtain your data, correct or update it, request destruction when it is no longer needed, and withdraw consent where applicable.
7. Contact us
- info@arakalshariah.com
- +966 50 205 0227
- Ajyad, Makkah, Saudi Arabia
We may request limited information to verify the requester before disclosing or changing personal data.
8. Policy updates
We may update this policy when website services, measurement tools, or applicable requirements change. The latest revision date appears at the top of the page.